Tenant Check-Ins in London
Move-in day goes more smoothly when someone is there to hand over the keys and talk the tenant through the condition of the property. Add a check-in to your inventory and we will do exactly that, so everyone is clear on what was agreed from day one.
What is a check-in?
A check-in takes place at the start of the tenancy, when the tenant collects the keys. Our inventory clerk meets the tenant at the property, manages the key handover and walks them through the inventory report, so they understand how the property's condition and contents have been recorded.
The inventory is the detailed record; the check-in is where that record is shared with the person moving in. It means the tenant starts the tenancy knowing what the report says, rather than reading it for the first time months later.
Who it's for
Check-ins suit letting agents who would rather not send a member of staff out for every handover, and landlords who cannot be at the property on move-in day. They are also useful for tenants, who get the chance to see the property alongside the report and ask questions on the spot.
What's included
Meeting the tenant at the property at the agreed time
Managing the key handover
Walking the tenant through the condition report, room by room
A clear, shared starting point for the tenancy
How it works
Book your inventory with a check-in. Select the check-in add-on in the instant quote, or call 07502 545720.
The inventory. We record the property's condition and contents room by room, with high-resolution photos.
Move-in day. We meet the tenant, hand over the keys and walk them through the report.
Back-to-back tenancies. If one tenant is moving out and the next is moving in on the same day, we can carry out a same-day check-out and check-in for an extra £50 + VAT.
Check-in prices
A check-in is an add-on to an inventory report at £35 + VAT (£42 inc. VAT). Inventory reports themselves start at £95 + VAT for an unfurnished studio and go up to £230 + VAT for a furnished six-bedroom property.
Same-day check-out and check-in for back-to-back tenancies: £50 + VAT (£60 inc. VAT)
Same-day report delivery: £50 + VAT (£60 inc. VAT)
All prices exclude VAT, which is added at 20%. Use the instant quote to see the full price for your property.
Turnaround
The inventory report is delivered within 48 hours of the visit as standard, with same-day delivery available for £50 + VAT if you need it sooner.
About us
Choice Inventory was founded in October 2023 by Raffy Rosenzweig, who worked as an inventory clerk and property manager in Manchester before relocating to London in 2022. We are members of the AIIC and ARLA Propertymark Inventories, and we work with letting agents and landlords across all of London. Read more about us.
Check-in FAQs
What happens at a check-in?
We meet the tenant at the property, manage the key handover and walk them through the inventory report, so they understand how the property's condition has been recorded.
How much does a check-in cost?
A check-in is £35 + VAT (£42 inc. VAT), added on to an inventory report.
Can you do a check-out and check-in on the same day?
Yes. For back-to-back tenancies, where one tenant moves out and the next moves in on the same day, we add £50 + VAT to the regular price.
What if the tenant doesn't turn up or the keys aren't available?
Please let us know as early as you can. If there is no access, or the keys are not available at the agreed time, a call-out fee may apply. We ask for 24 hours' notice to cancel or rearrange, otherwise a £50 + VAT fee applies.
Can you collect the keys for us?
Please mention this when you book. Collecting keys outside our local area may incur a charge.
2026 Choice Reports Limited.
Company Number 16398056
Registered in England and Wales.
Registered office: 78 York Street, London W1H 1DP.
Services: Inventory reports · Check-out reports · Mid-term inspections · Tenant check-ins
Areas: Wembley · Brentford · Barnet · Marylebone & St John's Wood · Islington & Highgate